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Zoom updated and now my Sony Won't Connect as Webcam

derricklytle
Newcomer
Newcomer

I had a call just now and Zoom autoupdated and now my Sony camera won't work. Running latest Zoom version on Mac with MacOS at 13.2.1. Never had issues with the Sony as a webcam and now I just get a message from Imaging edge. Check out the screenshots.  Tried different cables, reset the camera, adjusted security preferences etc. Camera shows up as an option in Zoom but won't connect.

42 REPLIES 42

abcd-abcd
Newcomer
Newcomer

Thanks for info - much appreciated - but I've just downloaded Zoom v6.0.0 and my Sony A6300 is still not in Zoom/settings/video - only present are OBS (with video camera icon crossed out) & FaceTime HD camera.

Do I need to install the (unsupported) Sony Imaging Edge apps? I just deleted them to see if it would make Zoom recognise my A6300.

Any more ideas please? Thanks!

Sony cameras will work as webcams only with Imaging Edge installed, without it your computer won't recognize it as a camera.

HelloPrkr
Explorer
Explorer

Hey All

 

Here's a stupid but functional work-around for all this mess.

I wasn't having luck with any version of Zoom (older or current).

 

The only thing I can think of that I didn't list in the post linked below, is that I'm now using Zoom Workplace ¯\_(ツ)_/¯  

 

Solution I posted on OBS Forums