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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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Zoom "Support" Chat Bots Are Useless

Jim60
Newcomer
Newcomer

I have a paid Pro account with one additional license, meaning I pay around $32 a month. Yet I am not entitled to actual support except from a useless bot. 

3 REPLIES 3

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi jim60,

 

because you have a paid pro account, you can open zoom support tickets.

 

Eliot_0-1725242683667.png

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

storyhub
Community Champion | Customer
Community Champion | Customer

Actually, this forum and numerous training videos are your best place for support.

Thanks but I haven't found either to be of much help.