cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Zoom no longer recognizes mic! (headset + laptop)

blcash
Newcomer
Newcomer

‎2022-11-08 08:51 AM - edited ‎2022-11-08 09:09 AM

SOLVED! Related to the Error 10008 message, so un- and re-installed Zoom app. Audio now works.

 

Recently stopped working. Output works still works loud & clear, but now Zoom doesn't pick up audio from either my headset (MCPOW HC6 wired USB) or my Macbook Pro's internal mic. 

 

Tried troubleshooting tips (completely plugged in, selected the correct mic, checked device settings) but speaking into the mic shows no bars showing during the audio test (and no one could hear me talk). Also separately checked my headset and laptop, and the mic on both work fine—just not on Zoom anymore. This is all on mac OS Big Sur 11.7.1. Any suggestions?

0 Likes
1 REPLY 1

Jameswalter
Contributor III
Contributor III

‎2022-11-08 10:55 PM

If Zoom fails to detect your microphone, unplug the device and plug it back in. If it's a bluetooth device, ensure that it is turned on and connected properly. Make sure that you are using a supported USB device for Zoom

 

 

Regards,
James

0 Likes