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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Zoom is not working after update

LE10
Newcomer
Newcomer

I can't get video in my Zoom meetings after updating.  Help!

4 REPLIES 4

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @LE10,

Welcome to the Zoom Community! We're glad to have you here.

Kindly try a clean uninstall and reinstall the Zoom app. You can read more in this article.

Please let us know if this helps or if you need further assistance.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @LE10!

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

dmoniz
Newcomer
Newcomer

this did not the video issue for me.

 

MGSR
Community Moderator | Employee
Community Moderator | Employee

Welcome to the Zoom Community, @dmoniz. I'm sorry the article did not solve your concern. Please submit a ticket to our technical support team for an in-depth review.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?