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Zoom doesn't open from link

Theway75
Explorer
Explorer

Hi 

I don't know if this question has been made in the past but I 've a certain  hurry to connect a room and  I'm afraid to don't succed in doing it  at schedule.  

I've a  link in my email  to connect  to the meeting, it works on my Mobile  but  it doesn't work if I open it my Chromebook.

When I click  on it, Chrome opens  and tells : Url not found...etc..

 

Please help!!

1 ACCEPTED SOLUTION

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi theway75,

 

i have a acer chromebook 315 and zoom for chrome web app installed.  i can click on an email link and connect to zoom meeting.

 

please see the zoom support articles below:

 

Using the Zoom Web App

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059744

 

Configuring the Zoom for Chrome Zoom Web App

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062958

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

 

View solution in original post

2 REPLIES 2

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi theway75,

 

i have a acer chromebook 315 and zoom for chrome web app installed.  i can click on an email link and connect to zoom meeting.

 

please see the zoom support articles below:

 

Using the Zoom Web App

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059744

 

Configuring the Zoom for Chrome Zoom Web App

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062958

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

 

Hi,

I found a sort of solution. First of all  I've to open Zoom directly by the App and not from the browser.  Otherwhise   I open the link from the mobile   and then if I open it 

in the Chromebook, it automatically opens my link and it works.