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Zoom crashes when opening the "Background & Effects" tab in Settings

Koken
Newcomer
Newcomer

Hi!
Unfortunately Zoom crashes and freezes, so I have to restart the computer (even ctrl-alt-del is not possible).
Zoom works fine as long as I don´t go to that tab. Unfortunately I can´t reach those settings though.

Anyone have the same problem? Resolve?

I would greatly appreciate help.
Henrik
Sweden

 

Processor Intel(R) Xeon(R) CPU E5-1620 v3 @ 3.50GHz 3.50 GHz
RAM 32,0 GB
System type 64-bit
Windows 10 Pro
Version 21H2
NVIDIA GForce RTX2060

1 REPLY 1

EdwardToh240
Newcomer
Newcomer

Same as me, I done some google... it seem Xeon Processor cannot support ? trying to find ways to make it work