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Zoom connecting&reconnecting issue

garming77
Newcomer
Newcomer

‎2021-08-30 08:03 AM

Hi I've been going through some connection issue these days.
Even though my internet is good (I'm using my phone data roaming not wifi), zoom keeps connecting&reconnecting itself in my meeting, which has badly affected my meetings lately. Is there anyone who had the same problem and solved this issue? Please let me know.

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2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-08-30 09:06 AM

Hey @garming77, have you attempted to restart your network settings, remove/re-install your SIM, or restarting your mobile device?

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Zoom Community Moderator
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garming77
Newcomer
Newcomer

‎2021-08-30 11:05 AM

Hi there! thank you for replying. I've attempted them (but after the meeting ended because I can't really do that in the middle of my classes) but none of them really worked:( I don't think it's my phone or internet issue as it works perfectly on Skype or other apps.

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