cancel
Showing results for 
Search instead for 
Did you mean: 
2024 Khoros Kudos Awards

The Zoom Community has won the Best Customer Support Community award!

Celebrate with us

Zoom connecting&reconnecting issue

garming77
Newcomer
Newcomer

Hi I've been going through some connection issue these days.
Even though my internet is good (I'm using my phone data roaming not wifi), zoom keeps connecting&reconnecting itself in my meeting, which has badly affected my meetings lately. Is there anyone who had the same problem and solved this issue? Please let me know.

2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @garming77, have you attempted to restart your network settings, remove/re-install your SIM, or restarting your mobile device?

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

garming77
Newcomer
Newcomer

Hi there! thank you for replying. I've attempted them (but after the meeting ended because I can't really do that in the middle of my classes) but none of them really worked:( I don't think it's my phone or internet issue as it works perfectly on Skype or other apps.