cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Zoom audio issues

chall1984
Newcomer
Newcomer

‎2023-10-20 02:35 PM

I have Windows 11 and an external sound card. When I use the Zoom app Audio does not come in well but if I use Zoom via my web browser to stream I have no audio issues. This is the second time I've seen this before. I even reinstalled Zoom with no luck. 

Topics:
0 Likes
1 REPLY 1

bstrelko
Community Champion | Customer
Community Champion | Customer

‎2023-10-22 10:01 AM

Can you let us know which external audio device you're attempting to use?

 

 

Can you also confirm that this audio device is not set to 'exclusive mode' in device manager?

bstrelko_0-1697994108451.png

 

0 Likes