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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom Video Issue

sadewolu26
Newcomer
Newcomer

For some reason, my video doesn't work well on my PC. My camera isn't displaying my face, and I'm not sure why that is. I have a new PC, so I haven't used Zoom on it before, but it works perfectly well on my cell phone, just not on the PC. How would I turn on the video camera?

2 REPLIES 2

sadewolu26
Newcomer
Newcomer

Hi, I followed all the steps, but I think the main issue is with the Camera app on my PC. My Camera is not working well; it's just showing a blank screen. I have gone to check on it in Settings and trying to troubleshoot the issue, but nothing seems to be working. I have even granted it permission to access apps like Zoom, but it's still not working. I've even uninstalled Zoom once, and even restarted my PC, and it's still not working.

I think the issue is more so with the Camera on my PC. Do you recommend that I reach out to my PC provider to help me with the Camera issue?