cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Zoom Version

Go to solution
NewtoZoom
Explorer
Explorer

‎2021-09-22 08:24 AM - last edited on ‎2022-03-14 10:06 AM by Community Moderator | Employee

How to downgrade zoom version?

0 Likes
1 ACCEPTED SOLUTION

Go to solution
ZoomUser2008
Contributor II
Contributor II

‎2021-09-22 08:34 AM

Sign in to the Zoom web portal as an admin with the privilege to edit account settings. In the navigation panel, click Room Management then Zoom Rooms. Find the Zoom Room you want to downgrade, then click the ellipses . Select Downgrade Zoom Rooms. Click Downgrade to confirm. The app version being downgraded will be listed.


ZoomUser2008

View solution in original post

2 REPLIES 2

Go to solution
ZoomUser2008
Contributor II
Contributor II

‎2021-09-22 08:34 AM

Sign in to the Zoom web portal as an admin with the privilege to edit account settings. In the navigation panel, click Room Management then Zoom Rooms. Find the Zoom Room you want to downgrade, then click the ellipses . Select Downgrade Zoom Rooms. Click Downgrade to confirm. The app version being downgraded will be listed.


ZoomUser2008

Go to solution
kklein528
Newcomer
Newcomer
In response to ZoomUser2008

‎2021-11-05 12:03 PM

Can this downgrade be done on an individual account rather than a room?

0 Likes