Zoom Reoccurring meeting disappearing

[flemjam1]

Good afternoon

We have 5 pro licenses and have been using Zoom for almost five years now, but we have recently had major issues with meetings in the last month or so.

• The meeting was deleted by Zoom for no apparent reason (it disappeared from my online Zoom portal)
• Reoccurring meetings show up in the calendar before we have saved them.
• Changing the dates/times of a recurring meeting in a series does not update the calendar meetings.

This now causing major issues with our calendar planning and cancelling meeting for no apparent reason. I have no one to speak with and no idea why this is happening all of a sudden.

PS: We use the online portal for booking our meetings.

What can I do?

[DMSdmsxxcc23]

The same thing happened to me. Despite using only 20% of my Zoom-purchased memory, Zoom keeps deleting my most valuable meeting recordings without my knowledge.