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Unable to connect

lubated
Newcomer
Newcomer

‎2023-06-19 06:53 PM

Hello

 

Starting a few weeks ago, when I open zoom on my desktop and try to sign in:

1. If I try to sign in with my google account, Chrome just hangs (blank page, that says on the bottom Trying to connect to accounts.googe

2. If I try instead to sign in with my zoom username and password, it just says Unable to Connect,

 

Did not have the problem before.  Not sure, but it may have started when I upgraded from windows 10 to 11.  I am not having any issues when using zoom on my phone or laptop.

 

I have uninstalled and reinstalled the latest version of zoom, and have cleared the Chrome cache, but doesn't help.

Also, strangely, I am unable to open many of the zoom company web pages from either Chrome or Edge...the pages just hang, blank.

 

Thanks

 

Ed

Topics:
1 REPLY 1

Jameswalter
Contributor III
Contributor III

‎2023-06-20 03:11 AM

Windows can’t connect to this network
Method 1. Forget and reconnect to the Wi-Fi network
Method 2. Toggle Airplane mode on and off
Method 3. Update your drivers



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