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Zoom Recording

JamiP
Newcomer
Newcomer

‎2022-02-24 12:09 PM

The recording of our meeting today has audio but no video. Does anyone know what caused this so I can avoid it in the future?
Thanks!

 

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3 REPLIES 3

RN
Community Moderator | Employee
Community Moderator | Employee

‎2022-02-25 07:58 AM

Hi @JamiP, was this a local or cloud recording? Was the playback of the recording just a black screen or no video file? 

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JamiP
Newcomer
Newcomer

‎2022-02-25 08:14 AM

It was a cloud recording. The screen is black but all audio is heard.

Thanks

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JamiP
Newcomer
Newcomer

‎2022-02-28 07:00 AM

Resolved the problem. Operator error! Never noticed before the options to see screen, audio, or chat.

 

 

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