Update the 5.15.5 or higher version

[Marília]

When I enter in the app Zoom Meetings, I can't go to the profile or the initial page because it requests an update, a 5.15.5 or higher version, but the Zoom website show me Zoom Workplace version 6.0, but when I download and try to enter , the same version appears and the same thing happens (the update request). What do I do? I need to record my classes.

[CarlaA]

Hi @Marília ,

Thank you for posting for the first time and welcome to the Zoom Community! I suggest that you completely uninstall Zoom, restart your device, and then download the latest version of Zoom Workplace. 

Let me know if that works!

[loveforthenegle]

thanks

[rswayne]

I finally succeeded.  It seems I had to uninstall Zoom, reboot my computer, and reinstall Zoom.