cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Zoom Recording

Jasmine7
Newcomer
Newcomer

‎2022-08-29 03:14 PM

How do I save/download a zoom recording that was recorded on a different computer? I switched laptops and now I am unable to  download a very important recording.  Zoom stops me everytime I click 'open'.  Any way around this?

0 Likes
2 REPLIES 2

Bort
Zoom Employee
Zoom Employee

‎2022-08-29 03:56 PM

Hi @Jasmine7 

Was it a local recording or cloud recording? 

Cloud recordings should be accessible on any computer, as long as you are signed-in to the correct account. 

A local recording would only be stored on that device, so you would need to find the recording on the device it was originally recorded on. Local recordings are not automatically transferred to new devices. 

john090
Newcomer
Newcomer

‎2022-08-29 10:56 PM

I think Zoom doesn't offer recording feature. I am using Camtasia for this.

0 Likes