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Zoom AI Companion2022-02-24 12:09 PM
The recording of our meeting today has audio but no video. Does anyone know what caused this so I can avoid it in the future?
Thanks!
2022-02-25 07:58 AM
Hi @JamiP, was this a local or cloud recording? Was the playback of the recording just a black screen or no video file?
2022-02-25 08:14 AM
It was a cloud recording. The screen is black but all audio is heard.
Thanks
2022-02-28 07:00 AM
Resolved the problem. Operator error! Never noticed before the options to see screen, audio, or chat.