Zoom Quality

[MP_tbi]

Hi All,

We regularly hold webinars/workshops via Zoom, however the quality sn't great considering we have the toggle set to HD Quality. Does any one know of anything else we can do to improve video  quality?

Thanks!

[MGSR]

Hello @MP_tbi,

Welcome to the Zoom Community! We're excited to have you here.

You can check out this resource for enabling HD video for Zoom Webinars. 

Let us know if you need further assistance. 

[ACTeon]

So if I have zoom pro plan, I cannot use HD  ? need to go to business and pay 220 euros ? 

thanks for your reply back

[MGSR]

Hello, @ACTeon. If you plan to use HD 1080p in webinars and already have a Pro plan, you only need a Zoom Events or Zoom Sessions license.

[storyhub]

Video quality is very dependent upon the content being viewed, the computer processing it, and the bandwidth connecting it. You have not stated exactly why you need higher quality than 360P for a webcam image or if there is issues with screen sharing graphics with small text or issues with sharing videos. Zoom has various ways to manage each of these cases including displaying the hosts webcam at 1080P without adding special services. If you are looking for everyone on the call to have their webcam sending 1080P or 720P then most participants can't see a difference between 360P and 720P on a small screen and adding 720P or 1080P webcam video can be very expensive for something that is not very visible. So we need more details about what quality you want to improve. Just saying I want everything will pretty much get you to no solution for anything. For specific cases their are specific solutions.