Zoom Quality and Interface Issues on Secondary Computer

[avraham1]

I have two computers. I installed Zoom on one of them, and everything works fine. However, when I installed the software on the second computer, the camera image quality is poor, the software looks different, and the interface is a bit different with fewer functions. Virtual background support is available but it doesn't work well; only the head is visible.

It's strange because both computers have the same version of Zoom, the same camera, and the same operating system, Windows. Both computers are the same:

• Windows 10
• The latest updated version of Zoom - 6.1.6
• Brio 500 camera

The computers have different specifications. Here are the details of the problematic computer's processor:

Processor Name: i7
Intel® CPU: Original 0 2.50GHz
Configuration:

• 1 Processor - 4 Cores - 8 Threads
  Frequency:
• 2593.81 MHz (26 * 99.76 MHz)
  Multiplier:
• Current: 26 / Minimum: 16 / Maximum: 29
  Architecture:
• Sandy Bridge / Stepping: B2 / Technology: 32nm
  CPUID / Ext.:
• 6.A.2 / 6.2A