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Zoom Glitch? Screen black when sharing a video stream

FrJeremiah-Hahn
Newcomer
Newcomer

‎2022-05-10 11:24 AM - edited ‎2022-05-10 11:42 AM

Hi. Until last month it was easy for me to screen share a video stream from Amazon and other streaming sites. But then,  about four weeks ago, my online browser video window started going blank, although it could still play sound. Anyone else have this problem? My browser is Chrome and I have a 2020 Macbook Air with up-to-date OS Monterey. When my video stream window went blank, a message popped up, saying “Video can’t play on device because it violates Content Protection Standards”. Can anyone explain that?

 

2 REPLIES 2

webmarla
Newcomer
Newcomer

‎2022-05-26 06:25 PM

Same thing happened to me. I would also like an answer. Thank you for asking.

 

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RufusFirefly
Newcomer
Newcomer

‎2022-11-26 12:28 PM

I started having this problem with both Amazon Prime and HBOMax after I upgraded to MacOS Ventura. Seems to cut across browsers (Brave, Safari, Firefox). I can't pin down whether this is an OS issue or a Zoom issue, which makes it tough to troubleshoot.

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