Zoom Error Message "Cannot Control Mic With AirPods Pro"

[EvolvingParty]

About a week ago I can no longer Mute/UnMute with the button on my AirPods Pro.

It has been working perfectly in the past. Now I get a Zoom error message "Cannot control mic with AirPods pro" See picture.

This is a new error It used to work up until about a week ago.

I tried reinstalling Zoom. I tried unpinning and reaping my Bluetooth headset.

[storyhub]

Apple hardware is very picky about what will properly work. Try the following including resetting the airpods. https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058146

[EvolvingParty]

Thanks for the reply. I HardReset the AirPods Pro, I even formatted my Mac and reinstalled the OS and reinstalled Zoom. Must be a resent update to AirPods or Zoom that stopped it from working.

[pauldmooney]

I have the same issue since updating to MacOS 15.3.1. Zoom Workplace may have updated in that time as well. Version: 6.3.11 (50104). So I can't say which is the culprit. 

Did the hard reset work?