Zoom Error Code 1132 and how to recieve Support

[pwbarry1]

Hey Zoom Community,

Has anyone ever successfully figured out how to appeal a 1132 error code or been able to contact an actual support agent from Zoom? I'm getting increasingly frustrated with Zoom because I need it for my job, yet when I "appeal" the error code, I get a generic response from no-reply email saying I violated the terms of use, which I did not. I thought I would be able to call Zoom support to talk to an actual worker, but it seems that Zoom makes it literally impossible to talk to an actual agent. I'm extremely disappointed with Zoom and, quite frankly, amazed at their ineptitude. If anyone has a solution to this issue that would be great. The only thing I can think of at this point is to buy a new laptop and use a new email to sign up for Zoom because they also ban your MAC address.

Thanks

[ExpertswhoJohn]

hi @pwbarry1 ,

Zoom bans are mostly raised when people are abusing the licensing, or have been reported for bad behaviour.

We never hear from people who have successfully appealed.

Maybe they would be so happy that they would not post.
I am sorry, there is nothing we can help with here.

All the best

John

https://www.youtube.com/@boomwithlordzoom

[pwbarry1]

What a great way to run a company lol. Ban a user, provide zero reasons for said ban, provide zero ways of letting the user speak to an actual representative, and then have the user "appeal" where no human reads the appeal. Top-notch stuff, Zoom.