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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom Account downgrade

vajeendra
Newcomer
Newcomer

‎2023-08-10 07:04 PM

My current plan is Pro and i've requested to downgrade to ZOOM ONE BASIC PLUS , unfortunately none of the packages are active in my account now and meetings have been reduced to 40mnts .

 

I never expected this type of mismanaged situation from zoom which leads me to switch to an other solutions available .

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-08-17 01:38 PM

Hi @vajeendra welcome to the community! Have you assigned the license from User Management -> Users, within the web portal?  You can assign available licenses from there to users on the account. 

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Zoom Community Moderator
he/him/his

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