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Zoom Account downgrade

vajeendra
Newcomer
Newcomer

‎2023-08-10 07:04 PM

My current plan is Pro and i've requested to downgrade to ZOOM ONE BASIC PLUS , unfortunately none of the packages are active in my account now and meetings have been reduced to 40mnts .

 

I never expected this type of mismanaged situation from zoom which leads me to switch to an other solutions available .

Topics:
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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-08-17 01:38 PM

Hi @vajeendra welcome to the community! Have you assigned the license from User Management -> Users, within the web portal?  You can assign available licenses from there to users on the account. 

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Zoom Community Moderator
he/him/his

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