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Zoom 5026 Error

amp99
Newcomer
Newcomer

Is anyone else seeing a 5026 error when adding or modifying a Zoom meeting in Outlook calendar?  Zoom is saying it's an iOS bug and that 100 requests per hour is what may be causing it.  Using the Zoom Outlook plugin to create a Zoom meeting, add recipient and hit send the error pops up befor it is able to send.  Doesn't go anywhere from that point.  Anyone else seeing this?  Any help or direction would be greatly appreciated.

Thank you

 

To add:

Outlook plugin 5.10.3

iOS version for most is 6.2.11

2 REPLIES 2

Bozzy
Newcomer
Newcomer

We had the same issue and uninstalling Microsoft Office, Zoom, and the Zoom Outlook plugin and then reinstalling them all fixed the issue. 

amp99
Newcomer
Newcomer

Thank you Bozzy for the response.  Our 5026 issue ended up being resolved by changing a setting in Zoom Mobile. Under "...More" Settings/Meetings/Synced Calendars and choose "Integrated calendar"