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Windows crash

akhileshpande
Newcomer
Newcomer

My Windows 10 VDI (RDP) gets disconnected once I connect the zoom meeting and resumes the RDP once the zoom meeting is ended.

I have checked the logs and bandwidth gets dropped on after joining zoom whereas the console of the machine is working fine. There is only disconnection over RDP.

No issues with other meeting apps like Teams, Webex.

Attaching event logs at the time of RDP disconnection.

1 REPLY 1

amphipps
Newcomer
Newcomer

I have the same issue with windows 11