cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Whiteboard turns black or white

Jan25
Newcomer
Newcomer

‎2024-11-21 08:51 AM

I have a problem with Zoom since about two weeks. When I use the whiteboard on an iPad Pro it turns black or white in large areas after a while so that I have to stop the session. The content underneath is still visible for other users in the meeting, but I cannot see what I am writing any more.

 

I tried reinstalling the app, even set back the entire iPad and also contacted the Zoom support via the chat, however none of this helped.

 

Has anyone got an idea or experienced a similar issue? Otherwise I have to cancel my pro-account because Zoom has become useless like that.

Topics:
0 Likes
0 REPLIES 0