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When I make a sound with the bell that I hold in my hand then they don't hear the bell

Caspi
Newcomer
Newcomer

Hello,

We have a problem with the ZOOM software. When I use ZOOM, everyone can hear me clearly and I can hear everyone.

When I make a sound with the bell that I hold in my hand then they don't hear the bell Such a problem calls out that I use the ZOOM program on the computer To verify this when I use ZOOM in the WEB interface then they hear the bell.

How do I solve the problem?

4 REPLIES 4

storyhub
Community Champion | Customer
Community Champion | Customer

Turn on "original sound for musicians" in audio settings.

hi
Thank you for your answer
I did what you suggested, and it didn't help
Through the ZOOM software on the computer I did not hear the bell, and through the WEB interface I was able to hear the bell
This setting had no effect at all 😞
Any more ideas?

storyhub
Community Champion | Customer
Community Champion | Customer

Sounds like your computer is filtering the audio at the OS level. Need to know make, model, OS version, internal or external mic, audio interface, etc. Or message me and we can look at the issue together.

Caspi
Newcomer
Newcomer

Thank you for your answer
I did what you suggested, and it didn't help
Through the ZOOM software on the computer I did not hear the bell, and through the WEB interface I was able to hear the bell
This setting had no effect at all 😞
Any more ideas?