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Weird login error!

TraderMike424
Explorer
Explorer

When I try to login into Zoom I get an error window that says - Zoom.exe - Entry Point Not Found

The procedure entry point ?GetSettingTransfer@zstref@@VA?AV?$shared_ptr@VISettingTransfer@zstref@@std@@@XZ could not be located in the dynamic link library C:\Users\mikev\AppData\Roaming\Zoom\bin\Zoom.exe.

 

Does anyone know how to fix this?

1 ACCEPTED SOLUTION

Chandler_Vargas
Explorer
Explorer

Hey @TraderMike424 hope you're doing well
This error typically occurs due to a corrupted installation of Zoom. To fix the error follow these mentioned steps.

  1. Uninstall Zoom: Go to Control Panel > Programs > Uninstall a program, and uninstall Zoom.
  2. Delete Zoom Files: Navigate to C:\Users\mikev\AppData\Roaming\Zoom\ and delete all files and folders in the Zoom directory.
  3. Reinstall Zoom: Download the latest version of Zoom from the official website and reinstall it.

Hope this helps you in resolving the issue

View solution in original post

2 REPLIES 2

Chandler_Vargas
Explorer
Explorer

Hey @TraderMike424 hope you're doing well
This error typically occurs due to a corrupted installation of Zoom. To fix the error follow these mentioned steps.

  1. Uninstall Zoom: Go to Control Panel > Programs > Uninstall a program, and uninstall Zoom.
  2. Delete Zoom Files: Navigate to C:\Users\mikev\AppData\Roaming\Zoom\ and delete all files and folders in the Zoom directory.
  3. Reinstall Zoom: Download the latest version of Zoom from the official website and reinstall it.

Hope this helps you in resolving the issue

Thanks Chandler, that will do it!