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Zoom Outage

We are investigating domain name resolution issues on the zoom.us domain that is affecting multiple services. Regular updates will be provided. Please check Zoom’s status page for updates.

Weird login error!

TraderMike424
Explorer
Explorer

When I try to login into Zoom I get an error window that says - Zoom.exe - Entry Point Not Found

The procedure entry point ?GetSettingTransfer@zstref@@VA?AV?$shared_ptr@VISettingTransfer@zstref@@std@@@XZ could not be located in the dynamic link library C:\Users\mikev\AppData\Roaming\Zoom\bin\Zoom.exe.

 

Does anyone know how to fix this?

1 ACCEPTED SOLUTION

Chandler_Vargas
Explorer
Explorer

Hey @TraderMike424 hope you're doing well
This error typically occurs due to a corrupted installation of Zoom. To fix the error follow these mentioned steps.

  1. Uninstall Zoom: Go to Control Panel > Programs > Uninstall a program, and uninstall Zoom.
  2. Delete Zoom Files: Navigate to C:\Users\mikev\AppData\Roaming\Zoom\ and delete all files and folders in the Zoom directory.
  3. Reinstall Zoom: Download the latest version of Zoom from the official website and reinstall it.

Hope this helps you in resolving the issue

View solution in original post

2 REPLIES 2

Chandler_Vargas
Explorer
Explorer

Hey @TraderMike424 hope you're doing well
This error typically occurs due to a corrupted installation of Zoom. To fix the error follow these mentioned steps.

  1. Uninstall Zoom: Go to Control Panel > Programs > Uninstall a program, and uninstall Zoom.
  2. Delete Zoom Files: Navigate to C:\Users\mikev\AppData\Roaming\Zoom\ and delete all files and folders in the Zoom directory.
  3. Reinstall Zoom: Download the latest version of Zoom from the official website and reinstall it.

Hope this helps you in resolving the issue

Thanks Chandler, that will do it!