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Error code -1 on logging in

sduerk
Newcomer
Newcomer

New Dell laptop with Windows 11.  Have downloaded latest version of Zoom Workplace and get "successful installation" popup.  When try to login first time, can enter userid but when move to password field, screen displays "Please try again later.  Error code: -1".  Zoom version is 6.6.1 (15968).  Tried uninstall and reinstall--same error code.  Able to log on to old Dell (Win 10) Zoom Workplace without issue.

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