Want to share powerpoint as background, but option is grayed out
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2022-07-31 03:35 PM - edited 2022-08-05 11:15 AM
I'm on Win 11 with Office 365 on my desktop (not cloud) and using the most current Zoom Pro and using virtual background images frequently, yet I cannot share powerpoint as background because the option is grayed out. I don't find any signs of NVIDIA on my computer so I can't follow the steps that I've seen recommended related to that on an older post.
Really want to use this feature but don't know what more I can do. I tried turning off my usual background image to see if that was a factor, but it didn't help. Screen shot as attachment. Thank you!
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2022-08-05 07:57 AM
Hi @MiloInSanDiego
Looking at the support article, the most likely thing causing that is your device not supporting virtual background. Can you set a virtual background without a green screen?
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2022-08-05 11:13 AM
Fair question, but not the answer. I use Virtual background all the time, often switching between several within a session to share images behind me in places when the host has "Share Screen" disabled. Hoping for other possible solutions on this.