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Waiting room not turning off

otter2023
Newcomer
Newcomer

This security option was turned on for all members in our organization's account:

  • Require that all meetings are secured with one of the following security options: a passcode, Waiting Room, or "Only authenticated users can join meetings". If no security option is enabled, Zoom will secure all meetings with Waiting Room.

 

However, I am seeing all of my meeting participants end up in waiting room, even though my passcode is turned on.

 

Looks like this post is unresolved as well: https://community.zoom.com/t5/Meetings/Waiting-Room-won-t-turn-off/m-p/27609#M13582

Is there a workaround?

 

1 REPLY 1

ZenkaCaro
Newcomer
Newcomer

I am having this same issue. I am using a passcode embeded into the URL and it is putting a wait room.