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Waiting Room does not work for guests using Meeting ID

TechGremlin
Newcomer
Newcomer

‎2023-03-27 03:25 PM

Good day, 

I am having issues with my waiting room not working, when a guest uses my Meeting ID. They can input the code and they get the "Waiting for the Host to let you in" message, but I never see them appear in the Waiting Room. 

 

I have verified that the settings are toggled on in the web settings and I cannot find a reason for this to have stopped working suddenly. 

 

2023-03-27 15_12_16-Window.png

 Thank you in advance. 

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