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WHY ZOOM DOES NOT REMEMBER MY CONTACTS?

FF5
Newcomer
Newcomer

I have added my team members email and name to the Zoom contact. Assuming next time I create a new meeting I can invite them easily, but it doesn't work. Every time I have to copy and paste their emails. Why this feature doe not work ?????

Zoom used to allow you to easily invite others to your meetings and add it to your calendar automatically, now that feature is removed. It's not even in the add ons. Does anyone know how to fix this issue please?

5 REPLIES 5

ArvinG
Zoom Employee
Zoom Employee

Hello there! Here are a couple of ways that I think might solve this:

  1. Calendar and Contacts integration – If your team members are in your Google, Office 365 or Exchange contacts this should be the easiest route. Here's how. Or;
  2. Manually adding them in the "Contacts" widget from your Zoom Desktop client (recommended for external contacts):

Screenshot 2024-02-13 at 11.47.45 AM.png

  • Here's how. Note: The contacts you are adding here would need to accept your contact request before you see them in your contacts directory.

 

Let me know if this helps.

FF5
Newcomer
Newcomer

Hello there,

 

I have done both #1 and #2 as you have suggested. The issue persist: when I create a new meeting, under "Attendees" their email address does not show up. I have to still manually copy and paste their emails every time. 

Zoombie99
Newcomer
Newcomer

I have the same issue while using Zoom via web browser. I start to type in their first name (or the first letters of their email) and the platform does not establish a link between what I am typing and my manually stored Contacts.

The desktop app does not auto suggest contacts when you start typing. If you want contacts to auto populate when you start typing so that you don't have to copy and paste emails each time you could use an email calendar client or alternatively there is a Zoom app, Salepager, that lets you invite past attendees by establishing a link between what you are typing and their email address without having to copy and paste emails.

MGSR
Community Moderator | Employee
Community Moderator | Employee

Welcome to the Zoom Community, @Zoombie99! When scheduling meetings via a web browser, Zoom will automatically populate contacts from your organization when you type the first three letters of their name or email address. However, it will not populate external contacts you’ve added—this feature is available through the desktop app. Alternatively, you can integrate Zoom with an external calendar to create contact groups. Once your groups are set up, you can easily send invitations to the entire group directly from your calendar, simplifying the process of inviting multiple participants at once.


Mark
Zoom Community Team
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