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Virtual background covers the foreground

Kb3byj
Newcomer
Newcomer

‎2023-07-07 10:23 AM

My girlfriend is using zoom for some classes she's taking, and we are trying to setup virtual backgrounds. She has a Dell laptop running Windows 10, unfortunately I'm not there to get the exact specs. I also know she updated her zoom today to the newest version. The problem she is having is when she turns on virtual backgrounds it filters her out, and a few other things in the foreground, and leaves the background alone. With how her desk is situated it would be difficult to put up a green screen. 

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