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2021-08-25 12:53 PM
When I go to virtual backgrounds, I have 4 choices. And then a circle appears around my head so the circle is in the background. Not good. Have a got the latest downloads because where my choices are and where yours are in your videos are not the same.
2021-08-30 01:52 PM
Hi @pll21, Welcome to the Zoom Community! You can double-check if you are on the latest version of Zoom by following these steps: https://support.zoom.us/hc/en-us/articles/201362233-Upgrading-Zoom-to-the-latest-version. If you continue to experience issues with your virtual background, please share a screenshot of what you see.
Hope this helps! Keep me updated 🙂
2021-09-02 12:00 PM - edited 2021-09-02 12:00 PM
Hey @pll21 was @CarlaA's response helpful? If so, don’t forget to mark the reply as an accepted solution! Thanks! 😄