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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Virtual Background doesn't work on Manjaro Linux client

fossmanjack
Newcomer
Newcomer

OS: Manjaro Linux

Kernel: 6.1.77-2-MANJARO
Client: 5.17.11-1

CPU: Intel Core i7-2670QM

GPU: NVIDIA GF116M [GeForce GT 560M]

 

Issue: Unable to select a virtual background

 

Behavior: When I go into Settings > Virtual Background, I'm able to click on the default images and the reticle surrounds the clicked image, indicating it has been selected.  However, my video background does not change, and when I navigate away from the Virtual Background page and then back, the reticle is once again on the "None" entry.  I am able to add new images to the Virtual Background selection list but the behavior is as described above.

 

Tried fixes: selected each background, added a new background and selected it, logged out and back in, closed app and deleted ~/.zoom and logged in again

 

4 REPLIES 4

pascencio
Newcomer
Newcomer

I have the same problem here 

frank27
Newcomer
Newcomer

same problem, updates don`t work

 

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello there,

I'm sorry for the inconvenience. 

Kindly check out this article if your device has met the minimum requirements to run a virtual background.

Please let us know if you need further assistance. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

I have read this article and I have more then the minimum requirements and it`s still not working.