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Zoom AI Companion2024-04-02 07:58 AM
OS: Manjaro Linux
Kernel: 6.1.77-2-MANJARO
Client: 5.17.11-1
CPU: Intel Core i7-2670QM
GPU: NVIDIA GF116M [GeForce GT 560M]
Issue: Unable to select a virtual background
Behavior: When I go into Settings > Virtual Background, I'm able to click on the default images and the reticle surrounds the clicked image, indicating it has been selected. However, my video background does not change, and when I navigate away from the Virtual Background page and then back, the reticle is once again on the "None" entry. I am able to add new images to the Virtual Background selection list but the behavior is as described above.
Tried fixes: selected each background, added a new background and selected it, logged out and back in, closed app and deleted ~/.zoom and logged in again
2024-07-22 09:38 AM
I have the same problem here ✋
2024-12-10 11:57 AM
same problem, updates don`t work
2024-12-17 12:47 PM
Hello there,
I'm sorry for the inconvenience.
Kindly check out this article if your device has met the minimum requirements to run a virtual background.
Please let us know if you need further assistance.
2024-12-18 12:44 AM
I have read this article and I have more then the minimum requirements and it`s still not working.