Virtual Background and Touch Up appearance setting...

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After downloading the Zoom Workspace on my Acer laptop, I no longer have the Virtual background, filters and touch up appearance options in the video settings. I have the Zoom Workplace Pro plan. Any help is appreciated. I have not been able to get any help from Zoom support.

Thank you, Sharon

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!