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Videos are saving in raw format and need to be converted to MP4

wwowellbeing
New Member
New Member

‎2025-02-25 02:50 AM

Recordings, Hi - I have the Zoom Pro version and do not know why my Zoom recordings are now saving as 'double_click_to_convert_01' (raw format) - why is this, and how can I convert the recording to MP4 please? I would appreciate any help to resolve this issue. 

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