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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Video preview continually ON

welshman
Newcomer
Newcomer

‎2021-09-10 11:35 PM

I am a 77 year old host who does not know too much about zoom. However we have used its a lot both for a Bible Study group while in lockdown and for family chats.

In the study group one of my attendees who is 76 has problems coming in.

When I send him an email with the meeting ID and password he is the only one who gets a screen "video preview' and he can do nothing after that.

Any help would be most welcome.

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2 REPLIES 2

Ohkawa
Community Champion | Customer
Community Champion | Customer

‎2021-09-11 01:39 AM

Hi,welshman

Is it possible to ask him to set the video preview to not show up?

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select Video tab

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scroll

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Pi2
Newcomer
Newcomer

‎2025-03-16 06:55 PM

I am trying how to develop my skill in using zoom for my Bible sharing studies.

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