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Video not appearing when using Virtual Background

CD-Phyx
Newcomer
Newcomer

Today I updated to mac OS 14.4.1 and now, if I try to use a virtual background I don't appear. This is using the built in camera, a logitech external, an iPhone camera, or an iPad camera. It's like the camera isn't seeing "me".

 

If I join the zoom meeting from the iPhone or iPad the virtual back works perfectly.

 

I tried uninstalling zoom and installing the latest version, same issue.

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