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Video issue after Automatic Upgrade to Zoom workplace

Amber7
Newcomer
Newcomer

‎2024-09-21 05:43 PM

When I screen mirror my iPhone 13 to my tv, it will turn my camera (video display) sideways, and there is no option to rotate the view and keep right side up in portrait view.  If I unmirror the iPhone to the tv, it works fine.  I have had no issues for over a year until last few weeks.  I have signed out of all devices, uninstalled/reinstalled zoom.  Checked all the settings on my tv, and my iPhone software is up to date. I have also signed into the desktop client and the camera view is correct. Apple verified that it is not a phone issue. I also verified that it is not a TV issue as I have tried it on multiple TVs. I tried it with my daughters phone also iPhone 13 but hers did not automatically update yet and hers works fine.

Appreciate any help.  I am using the latest zoom version.

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