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Video and phone calls no longer available when accessing Zoom via Citrix

bboylegsr
Newcomer
Newcomer

‎2024-11-16 04:08 PM

I can no longer make video or phone calls using the Zoom app when logged into the company's servers via Citrix  Workspace.  I receive an error message that I need to update to a version of the Zoom VDI plugin higher than 5.15.10 (VDI plugin).  The VDI plugin on the desktop I am using to access the server through Citrix Workspace is 5.17.6 (24660).  Any ideas what the issue may be?  I didn't have any issues up until a week ago.

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