cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Verifying what profile user is signed into

MattS_32
Newcomer
Newcomer

‎2023-06-07 09:29 AM

We are running into an issue where users are getting signed out of their Zoom account, then when they try to join a company meeting that requires authentication, they are either blocked or landed in a waiting room.  When our SSO account is logged out, the Zoom app will automatically log into a personal account when a Zoom link is clicked, with no notice given to the user that they are in the wrong profile.  Is there a way to force the app to require a login?  

Topics:
0 Likes
1 REPLY 1

MattS_32
Newcomer
Newcomer

‎2023-06-07 10:09 AM

Some additional information.  Under Sign-in Methods our account settings, every sign-in option is disabled except for "Allow users to sign in with Single Sign-On (SSO)"

0 Likes