Use specific audio input channels not in Settings

[Italiangen2022]

Hi,  I'm trying to solve an audio issue and noticed that the audio dropdown does not include "Use specific audio input channels"  I'm using a Pro account and the client version 5.16.10 (26186)

Basically, I'm using a Behringer Flow8 digital mixer with 3 active mics during a webinar.  Zoom keeps dropping the mic input.  Does Zoom accept ASIO drivers? I'm using Windows 11 Home 23H2 on a ThinkPad P14S 64-bit 2.2Ghz, 24GB Ram

Any and all help would be appreciated.

Peter

[ExpertswhoJohn]

hi @Italiangen2022 

Zoom uses the audio given to it by Windows.
It will connect to a new device when seen by Windows which allows you to plug in a USB headset and have it be used automatically. And if removed, switch to another source.
I assume that Windows is reporting the loss of the driver and Zoom then responds by disconnection.
i would try something like OSB (just for audio)  and see if that keeps the ASIO drivers connected and then send the audio on to zoom.
all the best

John