Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
2021-09-22 09:59 PM
Hi,
We recently upgraded to a Pro Account and paid a full one year ahead. When we try to assign a license to other family members, it says we have zero license - why? The pricing plan says we have up to 9 licenses. PLEASE HELP!
Thanks
2021-09-23 04:12 AM
Hi @UserInOz
I Pro license is just for one user. You can have UP TO nine Pro licenses on one account - but each user requires their own Pro license - if you want them to have Paid features.
You can add extra users to a Pro account as Basic users, but they would get only unlicensed features.
Ten and above users would be a Business account - but again - it is one licence per user.
Hope this helps.
Rupert