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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Upgrade to Pro Plan from free.

emken902
Newcomer
Newcomer

‎2022-06-01 12:57 AM

Currently I have two IDs and two mail addresses registered for free service. Will this affect purchase of upgrade plan?

If so, how it affects on purchase?  Really appreciate any feedbacks.

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Mr_Zoomtastic
Community Champion | Employee
Community Champion | Employee

‎2022-06-01 07:34 AM

Hi @emken902!

If you have two different IDs and two different email addresses, upgrading one account will not affect the other.

 

How to upgrade to a paid account: https://support.zoom.us/hc/en-us/articles/207597113-Upgrading-to-a-paid-account

 

If you have any additional questions in regard to upgrading your account, please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 Please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



If this helped, please remember to click on the "Accept as Solution" button below.

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