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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Upgrade to Pro Plan from free.

emken902
Newcomer
Newcomer

Currently I have two IDs and two mail addresses registered for free service. Will this affect purchase of upgrade plan?

If so, how it affects on purchase?  Really appreciate any feedbacks.

1 REPLY 1

Mr_Zoomtastic
Community Champion | Employee
Community Champion | Employee

Hi @emken902!

If you have two different IDs and two different email addresses, upgrading one account will not affect the other.

 

How to upgrade to a paid account: https://support.zoom.us/hc/en-us/articles/207597113-Upgrading-to-a-paid-account

 

If you have any additional questions in regard to upgrading your account, please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 Please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



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